PRIVACY POLICY FOR BLOND SPORTS

Version: 1.0 — Effective as of July 25th, 2025

At BLOND SPORTS, we take the protection of your personal data seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, whether through our website (www.blondsports.com) or our SaaS platform.

1 - WHO WE ARE

BLOND SPORTS SARL-S

53 rue des Genêts, L-8131 Bridel, Luxembourg

RCS Luxembourg B288877

Contact: admin@blondsports.com

BLOND SPORTS is the data controller responsible for processing personal data in accordance with this Policy and the General Data Protection Regulation (GDPR – EU Regulation 2016/679).

2 - WHAT DATA WE COLLECT

We collect the following categories of personal data:

  • Identification data: name, surname, job title

  • Contact details: email address, phone number, professional address

  • Connection and usage data: IP address, login information, activity logs, browser data

  • Professional information: organization, role within the organization, access permissions

  • Support and communications: emails, tickets, recordings (if applicable), or survey responses 

3 - HOW WE COLLECT DATA

Your personal data may be collected:

  • When you register to use our platform

  • When you contact our team (email, phone, or form)

  • When your organization grants you access to our platform

  • Through cookies and similar tracking technologies (see section 8)

4 - WHY WE PROCESS YOUR DATA

We collect and process your personal data to:

  • Provide and maintain our Services

  • Manage your user account

  • Ensure platform security and access control

  • Provide customer support and training

  • Send you relevant service updates and improvements

  • Comply with legal obligations (e.g. audit, security, traceability)

All processing is carried out in accordance with Article 6 of the GDPR, notably based on contractual necessity, legal obligation, or legitimate interest.

5 - WHO WE SHARE YOUR DATA WITH

We may share your data with:

  • Our internal teams for platform operation and customer support

  • Authorized subcontractors (hosting providers, IT services, customer support tools) under strict confidentiality and data protection obligations

  • Legal authorities if required by law or regulation

We do not sell or rent your personal data.

6 - DATA RETENTION

Your personal data will be retained for the duration of your use of our Services, and for a maximum of 3 years after the last interaction for contractual or commercial purposes, unless a longer retention period is required by law.

Account-related data (logins, accreditation records) are retained according to the terms defined in our General Conditions and reversibility clause.

7 - DATA SECURITY

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted connections (HTTPS, TLS)

  • Secure data hosting within the European Union

  • Role-based access control

  • Password encryption and access logs

  • Regular backups and monitoring

8 - COOKIES AND TRACKERS

Our website and platform may use cookies or similar technologies to:

  • Enable essential platform functionality

  • Measure performance and usage

  • Improve user experience

You can manage your cookie preferences through your browser settings. Where required, consent is requested before non-essential cookies are activated.

9 - YOUR RIGHTS

Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request the deletion of your data

  • Limit or object to certain types of processing

  • Withdraw consent at any time (if processing is based on consent)

  • Request portability of your data

To exercise your rights, please email us at admin@blondsports.com. We will respond within 30 days.

You also have the right to lodge a complaint with the CNPD (Luxembourg’s National Commission for Data Protection).

10 - INTERNATIONAL DATA TRANSFERS

BLOND SPORTS stores and processes all personal data in the European Union. If in the future we transfer data outside the EU, such transfers will be made under legally recognized safeguards (e.g. adequacy decisions, Standard Contractual Clauses).

11 - UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. All changes will be posted on our website and clearly marked with the date of the last revision. Continued use of our Services constitutes acceptance of the revised terms.

12 - CONTACT

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: admin@blondsports.com